Privacy Policy

Welcome to Ezy Audio Converter ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our audio conversion service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1 Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using our service, including:

• Contact Information: When you contact us through our contact form, we collect your name, email address, and the content of your message.
• Audio Files: The audio files you upload for conversion. These are processed temporarily and not stored permanently.

1.2 Information Automatically Collected

When you access our service, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, pages viewed, and the page you visited before navigating to our service.
• Usage Data: Information about how you use our service, including conversion statistics (format types, file sizes, conversion times).

1.3 Information We Do NOT Collect

• We do not require account registration to use our service.
• We do not collect payment information (our service is free).
• We do not access or analyze the content of your audio files beyond what is necessary for conversion.

2 How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your audio file conversions and provide you with the converted files.
• Service Improvement: To understand how users interact with our service and make improvements.
• Communication: To respond to your inquiries and provide customer support.
• Analytics: To analyze usage patterns and optimize our service performance.
• Security: To detect, prevent, and address technical issues and security threats.
• Legal Compliance: To comply with applicable laws and regulations.

3 File Handling & Storage

3.1 Temporary Storage

When you upload an audio file for conversion:

• Files are temporarily stored on our servers only for the duration necessary to complete the conversion.
• Both original uploaded files and converted files are automatically deleted from our servers within 1 hour of conversion completion.
• We do not create backups of your files.

3.2 No Content Analysis

We do not:

• Listen to or analyze the content of your audio files.
• Use your files for machine learning or AI training.
• Share your files with third parties.
• Create copies of your files beyond what is necessary for conversion.

3.3 Secure Processing

All file transfers are encrypted using SSL/TLS protocols. Files are processed in isolated environments and are not accessible to unauthorized parties.

4 Cookies & Tracking Technologies

4.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of our service (e.g., session management).
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Note that if you disable essential cookies, some parts of the service may not function properly.

4.3 Do Not Track

We respect Do Not Track (DNT) signals. When we detect a DNT signal, we limit our data collection to essential service functionality only.

5 Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These may include:

• Analytics Services: To understand website traffic and usage patterns.
• Content Delivery Networks (CDNs): To deliver content quickly and reliably.
• Hosting Services: To host and maintain our website infrastructure.

These third-party services have their own privacy policies governing the use of your information. We encourage you to review their policies.

6 Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for all data transfers.
• Secure server infrastructure with regular security updates.
• Limited access to personal data by authorized personnel only.
• Regular security audits and vulnerability assessments.
• Automatic file deletion after processing.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7 Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain processing of your personal information.
• Withdrawal: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7.1 For EU/EEA Residents (GDPR)

If you are a resident of the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

7.2 For California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. Note: We do not sell personal information.

8 Children's Privacy

Our service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age.

If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us.

9 International Data Transfers

Our servers may be located in different countries. By using our service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date.
• Displaying a prominent notice on our website.

We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.